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Post by Bushman on Jun 27, 2011 10:42:29 GMT
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Post by Macmoish on Jun 27, 2011 11:01:32 GMT
And just to copy/paste QPR Official Site Minutes from meeting between OSC Committee and QPR 03/06/11 Attendees:QPR:Joe Kyle Daniel Laryea OSC Committee:Karen Hampshire (Chair) Ian Stenning (Vice Chair and Trust Liaison) Brian Ahearne (Treasurer) Linda Favell (Secretary and Assistant Treasurer) Rebecca Favell (Assistant Secretary) Brian Paterson Zach Hampshire OSC stated that they had called this meeting because they wanted to try and give some answers to the fans about Season Ticket prices and other areas of concern. OSC indicated that they had been subject to a backlash from some of the othersupporters groups because they were not publicly seen to be meeting with the club. OSC expressed the view that they, and in their belief a number of fans, were feeling let down by the handling of the Season Ticket campaign. They raised the following points: - The prices were extremely high. - The club has held out as long as possible before releasing prices in order to see how much more they could charge. - They were concerned that the prices would drive away the core support that had been coming to the club for years. - There was no loyalty shown to the long term supporters. - The proposed timeframe was too short for many fans to pay. The club responded that there had been no possibility of releasing prices any earlier until the outcome of the FA enquiry had been resolved, which wasn’t until the end of the season. The club pointed out that the prices reflected the fact that the fans would be watching a higher class of football at Loftus Road next season and that the prices remain competitive with other London based clubs. They also stated that the ticket prices were a board decision, as has always been the case. The club then provided a brief summary of the ‘per match’ price breakdown of Season Tickets and indicated that the pricing was still competitive in many areas, particularly around Bronze and Silver level. The Platinum level only constitutes approximately 2% of the entire stadium Capacity so needs to be placed in context. Age Groups Bronze Silver Gold Platinum Kids U8 £2.58 £5.21 - - Junior U16 £7.84 £10.47 £13.11 £28.89 Young Adult 16-21 £16.79 £21.00 £26.26 £36.79 Adult £28.89 £34.16 £39.95 £52.58 Disabled £16.79 £21.00 £26.26 - Senior Over 60 £16.79 £21.00 £26.26 £36.79 Family Area (Renewals Only) 2 adults & 2 U16s - £73.63 - - 1 adult & 2 U16s - £47.32 - - 1 adult & 1 U16 - £42.05 - - 1 adult & 1 U21 - £52.58 - - OSC raised concerns about the quality of stadium facilities. The club made it known that they always strive to improve the match day experience for the fans. Unfortunately due to the constraints of Loftus Road stadium, major improvements are not possible. OSC expressed the view that the ‘Stars Come Out’ campaign was misguided and receiving a lot of negative comments on the message boards. They were unhappy with the focus on other teams' players as a draw to attract fans to Loftus Road. The club said that the ‘Stars Come Out’ campaign was not questioning the loyalty of the fans but rather promoting the higher standard of football that will be played at Loftus Road next season. The views on the message board were taken out of context because they had only seen that part of the campaign separately from the rest of the season ticket brochure which tracked the club's fantastic achievements throughout the season. OSC stated that they were receiving a fairly high volume of negative comments from other groups, suggesting that they were not doing anything proactive to help the fans. They expressed their enthusiasm to have as much of an active role as possible. The club said that the relationship with the OSC is very important and that they were keen to work alongside each other more regularly and make people more aware of the OSC’s contribution. They felt that the OSC can make a real difference addressing supporter issues such as catering, facilities, coach travel, away details to name but a few. The club acknowledged that they need to make people aware of their regular meetings with the OSC on behalf of the fans. As such they proposed that a structure of regular meetings is put in place where the OSC and the club will meet monthly. Each meeting will be promoted on the website and on Facebook a week in advance and all fans will be encouraged to share any concerns with the OSC so that they may be discussed at the next meeting. The meeting minutes would then also be published on the club website following each meeting. www.qpr.co.uk/staticFiles/c0/7c/0,,10373~163008,00.pdf
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Hoop
Dave Mangnall
Posts: 163
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Post by Hoop on Jun 27, 2011 11:04:53 GMT
Ummm... so the resolution was to have more meetings?
God - please let us sign some players today so we have something else to focus on.
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Post by Macmoish on Jun 27, 2011 11:05:20 GMT
Thanks Terry. Thanks Bushman
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Post by RoryTheRanger on Jun 27, 2011 11:06:02 GMT
So are those the walk up prices then?? So it would be £26 for me in Gold
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Post by isleworthranger on Jun 27, 2011 11:12:55 GMT
So are those the walk up prices then?? So it would be £26 for me in Gold No they are the broken down prices per game if you purchase a season ticket To be fair to the OSC they appear to have asked the questions we all wanted answered but it seems to the wrong people
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Post by haqpr1963 on Jun 27, 2011 11:18:51 GMT
Spot on Isleworth. They asked good questions but as we all expected the answers from the club were piss poor.
Also, call me oldfashioned, but I would have expected the OSC to ask their membership about their concerns, or at the very least to let their membership know that this meeting had been called.
Oh well, I guess the club are happy now as I am sure they feel that they have answered all of OUR concerns......
Bless 'em.....
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Post by Bushman on Jun 27, 2011 11:24:06 GMT
Daniel Laryea told me over the phone last Thursday that he did not know who the members of the OSC Committee were and that Joe Kyle was the only one at the meeting representing QPR. But the minutes show that Laryea did attend. Daniel Laryea must have forgotten that he had attended the meeting and also forgotten who he had met at the meeting. Strangely the Staff Directory on the Offy site no longer has Daniel Laryea listed or his direct telephone number.
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Post by haqpr1963 on Jun 27, 2011 11:41:18 GMT
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Hoop
Dave Mangnall
Posts: 163
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Post by Hoop on Jun 27, 2011 11:44:14 GMT
Are we to assume there was debate and the minutes are just simplified, or were the questions simply asked, answered then moved on to the next one?
I don't see how this meeting was in any way constructive - am I just being negative or does anyone else have a problem with this?
I also confused how it could take 23 days to write up those simplistic notes?
What does Gib say? Puff? Fluff?
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Post by Bushman on Jun 27, 2011 11:53:37 GMT
At least we know officially who is on the OSC Committee now posted on the Offy site. As the very helpful Mr Ian Taylor (Press Office manager) told me when I asked him why the OSC Committee members names were not on the Offy site. He said. Why should we, we do not have to put it on the site.
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Post by RoryTheRanger on Jun 27, 2011 12:04:04 GMT
Completely agree with you. None of the clubs answers have solved anything.
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Post by haqpr1963 on Jun 27, 2011 12:07:47 GMT
At least we know officially who is on the OSC Committee now posted on the Offy site. As the very helpful Mr Ian Taylor (Press Office manager) told me when I asked him why the OSC Committee members names were not on the Offy site. He said. Why should we, we do not have to put it on the site. Pretty much sums up the club for me.... We have owners who know all about sport, but sadly that sport is F1 where everything is slightly more secret than the official secrets act..... They have to learn that football isn't like that, but I am not going to hold my breathe...
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Post by Zamoraaaah on Jun 27, 2011 12:37:44 GMT
PUFF.
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Post by Macmoish on Jun 27, 2011 12:40:10 GMT
Bushman: Must be Daniel attends so many club/Fan Meetings he forgot he was at this one!
Interesting "OSC indicated that they had been subject to a backlash from some of the other supporters groups because they were not publicly seen to be meeting with the club."- I thought most of "the backlash" came after this meeting!
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Post by cpr on Jun 27, 2011 12:41:54 GMT
The very word that came into my mind.
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Post by Macmoish on Jun 27, 2011 12:43:55 GMT
Well the central issue is whether QPR fans (including, but not restricted to QPR Season ticket holders) are prepared to accept the OSC as their "Mouthpiece"
And the issue of who elected these people...and all the other questions remain.
And when the club controls the contents of the minutes, if subjects are raised or answers they give are at the approval of the club if they're published (like the case with past QPR Fan/Club meets)
Anyway the club already has a Fan "Mouthpiece." Why does it need two?
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Post by Bushman on Jun 27, 2011 12:47:58 GMT
At least we know officially who is on the OSC Committee now posted on the Offy site. As the very helpful Mr Ian Taylor (Press Office manager) told me when I asked him why the OSC Committee members names were not on the Offy site. He said. Why should we, we do not have to put it on the site. Pretty much sums up the club for me.... We have owners who know all about sport, but sadly that sport is F1 where everything is slightly more secret than the official secrets act..... They have to learn that football isn't like that, but I am not going to hold my breathe... With Laryea being so confused as to whether he did attend the meeting or not. It appears he did because the minutes report he attended. When I asked him if the meeting did take place he assured me it did and that only Joe Kyle was there representing the club. Makes you wonder if the meeting on June 3rd took place. It would be good if a member of the OSC Committee could confirm Mr Laryea was there. Because Laryea implied he was not, by saying only Joe Kyle was.
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Post by Bushman on Jun 27, 2011 12:52:42 GMT
Bushman: Must be Daniel attends so many club/Fan Meetings he forgot he was at this one! Interesting "OSC indicated that they had been subject to a backlash from some of the other supporters groups because they were not publicly seen to be meeting with the club."- I thought most of "the backlash" came after this meeting! Some one must have had a very busy weekend.
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Post by gibraltar on Jun 27, 2011 13:16:55 GMT
Are we to assume there was debate and the minutes are just simplified, or were the questions simply asked, answered then moved on to the next one? I don't see how this meeting was in any way constructive - am I just being negative or does anyone else have a problem with this? I also confused how it could take 23 days to write up those simplistic notes? What does Gib say? Puff? Fluff? fluff. don't listen to zed, he doesn't know.
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Post by cpr on Jun 27, 2011 13:40:00 GMT
Are we to assume there was debate and the minutes are just simplified, or were the questions simply asked, answered then moved on to the next one? I don't see how this meeting was in any way constructive - am I just being negative or does anyone else have a problem with this? I also confused how it could take 23 days to write up those simplistic notes? What does Gib say? Puff? Fluff? fluff. don't listen to zed, he doesn't know. Aha! So it wasn't Laryea who was absent, it was H R Puffnfluff.
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Post by cpr on Jun 27, 2011 13:42:21 GMT
One also has to remember that we've had an "OSC" for many years.
This brings to mind the formation of the LSA and the reasons!
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obk
Dave Sexton
Posts: 1,516
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Post by obk on Jun 27, 2011 13:44:17 GMT
They seem to have asked the right questions and voiced the right concerns in my opinion. It is also a good idea to have regular meetings and to let the members put issues forward before those meetings. Then when we see the notes from these meetings, for, let's say half a year, we would know better if this works or not. Anyway, to me it seems the representatives from the OSC do what they can to bring issues forward to the club, not much more they can do, more than communicate better to other fans perhaps.
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Post by Jon Doeman on Jun 27, 2011 13:48:28 GMT
Sorry Mac
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Post by haqpr1963 on Jun 27, 2011 14:03:05 GMT
fluff. don't listen to zed, he doesn't know. Aha! So it wasn't Laryea who was absent, it was H R Puffnfluff. Cheers mate for making me feel like a right old bugger....
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Post by maudesfishnchips on Jun 27, 2011 14:53:04 GMT
Ahh, jack wild, aka artful dodger, west london boy and QPR supporter r i p
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Post by haqpr1963 on Jun 27, 2011 15:02:39 GMT
Ahh, jack wild, aka artful dodger, west london boy and QPR supporter r i p Still makes me feel like an old bugger though.......
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Post by Jon Doeman on Jun 27, 2011 16:05:14 GMT
Ahh, jack wild, aka artful dodger, west london boy and QPR supporter r i p We've still got Fagin!
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Post by terryb on Jun 27, 2011 16:32:51 GMT
Bushman
I to am concerned about Daniel Laryea. As I posted on saturday my replies to him following his message to me bounced back twice.
Is it possible that he has left the club? I hope if he has that it was of his own will.
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Post by terryb on Jun 27, 2011 16:45:50 GMT
I have drafted the following comments & questions after the release of the minutes of the OSC meeting, & would like to ask you to advise as to whether to send to the club with a copy to the OSC, or send to the OSC asking them to forward to the club for answers. Alternatively if the concensus is that this is not worth following up please let me know.
The other advice required is if this would be better to be sent as a group rather than as an individual.
Dear ………..
After reading the minutes of the meeting between QPR & the OSC on 3/6/11 I would like to make the following comments & raise some questions.
Firstly, I would like to thank the OSC committee for requesting a meeting with the club & asking some pertinent questions. However, the minutes would suggest that the club did not take the meeting as seriously as the OSC or Rangers supporters would have wanted.
Therefore, please can the club or the OSC answer the following questions:-
1) For a meeting of such importance why were the club only represented by the marketing dept. & not senior management/decision makers?
2) Why could the board have not agreed a two tier ST price system prior to the result of the FA enquiry – one set of prices for the Premier & one set for the Championship? These could then have been issued directly after the Leeds match.
3) Stating that the increases were a board decision is an irrelevance. We all knew that! Why is there no explanation for the board’s rationale?
4) Why is there no “Early Bird” discount for renewals?
5) Other London based clubs have vastly superior facilities. Have any of the board or marketing dept. evenbeen in Loftus or Ellerslie Road ? Have any of you ever tried to sit in these areas during a match?
6) You imply, by omission, that the prices for Gold are not competitive. How do the club intend to compensate Gold ST holders? (I must declare an interest here as I am one).
7) Why were the minutes from the meeting only issued two days before the closing date for renewal when this was the purpose of the meeting?
8) What is there in the minutes that required 3 weeks to be approved by the club senior management? Surely only those present at the meeting can approve the accuracy of the minutes?
9) By stating that the club will only talk to the OSC, do the club realise that they have caused the backlash for the OSC committee from members & supporters groups & placed them in an unenviable position?
I look forward to your reply
Terry Brown
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