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|  | Time - Past Time - For Fan/Club Meeting
« Thread Started on Dec 1, 2008, 7:48am » | |
At the Decembet 2007 Fan Consultation Group Meeting with the Club, "- it was agreed that these meetings should continue to take place at least 3 times per year.
At the QPR1st Meeting with Ali Russell in May, 2008, QPR1st reported that "on the subject of ".Fan communication - The club is looking to set up quarterly meetings with reps from each fans’ group. They are looking to install a dedicated QPR fans’ group co-ordinator. He stated the need to build mutual trust and develop a longterm relationship with the fans..."
And that I don't believe has happened. (Was a QPR1st Meeting; think there was another Fan/Meeting (where it was agreed that Sheila Marson would be the link) but don't think it's been three times a year.
Ditto re Fan Forum...
Also a need to compare what the club says at the meeting and what actually occurs. (Of course I used to do that during the Paladin 'era" and got into a lot of Board trouble for doing just that  )
QPR 1st December 2007
QPR1st On Thursday 13th December, representatives from QPR 1st's Management Board attended a Fans Consultation Group meeting with Queens Park Rangers Football Club at Loftus Road Stadium.
The meeting was an opportunity for our new Board and owners to meet with the various supporter groups and provide us with an insight into their plans and the future of our fine football club.
A full copy of the minutes taken from the meeting can be found here.
Fans Consultative Committee Meeting
Date: 13/12/2007 at 18:00
Location: Loftus Road Stadium, London
In attendance:
Alejandro Agag (Chairman of Queens Park Rangers Holdings PLC)
Gianni Paladini (Chairman of Queens Park Rangers Football Club)
Nick De Marco (Legal Advisor to Queens Park Rangers Football Club and Chairman to the Fans’ Consultative Group)
Bev (Representing Disabled Supporters)
Stephen Dedridge (Representing QPR 1st and QPR Rebuild)
Karen & Pat (Representing the Official Supporters Club)
John Reid (Representing LSA)
Vic & Spencer (Representing Friends of QPR)
Neil Dejyothin (Representing QPR 1st)
Agenda
- Introductions by the Supporter Groups
- Introduction by the new Board
- Update from the club on the football side
- Questions submitted on behalf of the Supporter Groups
- All other business
Introductions
- each supporter group introduced themselves and outlined what they were about.
Alejandro Agag
Alejandro Agag said the following:
- introduced himself as a shareholder at QPR.
- has worked with Flavio Briatore and Bernie Ecclestone in F1 business for many years.
- has a political background and worked in politics and the sports business for many years.
New Board
Alejandro Agag said the following:
- they have a clear objective.
- they were actively looking to get involved in a football club.
- the reasons they were attracted to QPR included its history, being based in London and great potential to grow and improve.
- they like to start small and build a team and their business, much like they've done with Benetton in F1.
- they want the club to keep its soul and spirit and retain an English identity.
- they will team up with strong financial partners who are not English, which may be revealed over the coming days.
- they feel the fan base is very important.
- they want to keep and have a very direct communication with the fan base.
- they feel the club needs to keep its soul and spirit.
- both Flavio Briatore and Bernie Ecclestone are very committed to the club.
In response to the supporter groups introductions
Alejandro Agag said the following:
- that he would arrange for Rebuild QPR to meet with the new Commercial Director in January.
- any help from Supporter Groups is welcome.
- the Supporter Groups should expect the same level of support as before the new Board arrived.
Update from the club on the football side
Gianni Paladini said the following:
- we would be looking to strengthen the playing squad and that we would bring in "quality players" during the January transfer window.
- the signings we made would not be free transfers.
- the type of quality arriving hasn't been seen at Loftus Road for some time.
- pointed out that the new Board had put in the necessary finance to bring these players into the club.
- a number of deals for new players had already been agreed or were in the pipeline, but the club wouldn't reveal any names of targets at this time.
- one of the players arriving will join from abroad.
- the club want to move away from using the loan system as a means of strengthening the squad.
- stated the importance of having strength in depth and a squad of 22 good players.
- the club would be in the top six for player salaries in the Championship.
- the club would like to model the success of Sunderland last season.
- the club currently employ 5 scouts who assist Luigi De Canio with finding players.
- the scouts are sent out all around the world to look for talent and some of these scouts are Luigi De Canio's own men.
- the need to work with and develop younger players over a 3 year plan.
- both Gianni Paladini and Alejandro Agag stated that any points between now and January were deemed critical to our cause.
Alejandro Agag said the following:
- there is a further plan in place to strengthen with a few more players in July.
- the plan is to stay in the Championship this season and anything more is a bonus.
- it's nearly impossible and would be somewhat a miracle for the club to achieve promotion this season.
- the club would try and mount a serious challenge for promotion the following season, providing we retain our Championship status.
Summary of the new owners' plans for the club
Alejandro Agag said the following:
- there is finance available, but ultimately and eventually they want and believe the club can make revenue. - some sponsorship deals have been agreed with some very big partners. Some of these may be revealed within the coming days.
- further discussions and negotiations are ongoing with other sponsorship partners and they're actively seeking more.
- the existing sponsorship deals, while beneficial at the time before they arrived, are no longer good enough for the club.
- they have found it difficult to mutually terminate some of the existing deals and are continuing to negotiate with these sponsors.
- there is already a good momentum building around QPR on a commercial scale and plenty of companies with money behind them are interested in investing in the Club.
- some of these companies appear ready and willing to offer or make deals at rates that are more favourable than some Premiership clubs, up to three times as much.
- there is a strategy to use celebrities as a way to promote the club and generate revenue through sponsorships.
- the VIP areas (boxes) will be a major focus for the celebrity appeal.
Questions submitted by the Fans' Groups
3a - Are the club planning on holding a Fans' forum in the future?
Alejandro Agag said the following:
- in response, Agag said: "Yes. Sure, we can do that."
- agreed and suggested that a minimum of 2 Fans' Forums should be held per season.
- the suggested timeline for these to take place were February/March and September/October.
- a third Fans' Forum could be held during the season in "extraordinary" cases if necessary.
- stressed that the Fans' Forums should be for football talk and team matters and not to discuss finances or the ABC loan.
- the EGM would be where discussions would take place about finances and the ABC loan, which is its purpose.
- Stephen Dedridge told how he felt this wouldn't be a problem so long as this was properly communicated to the fan base.
3b - Could the club appoint a Fans' Representative/Point of contact to be the first point of contact with the Club?
Alejandro Agag said the following:
- in response, Agag said: "Yes, it's important."
- confirmed that 2 commercial people would start in January and expected this role would be covered by one of these employees.
- the Fans' point of contact would report directly into Mr. Agag.
3c - Are there any plans to improve the 'dreadful' catering and bars at Loftus Road?
Alejandro Agag said the following:
- there is a plan in general to improve the whole catering experience at the club.
- from January the Club would be looking to take this forward and begin improving this area.
- he will talk to John McDonald (Stadium Manager) regarding the opening and closing times of the Bars and look to extend them.
- the security and catering staff can work later to ensure the Bars remain open for longer.
- is an area he wants to improve as he believes the Club are losing money and not making the revenue they should be from these areas.
3d - Are there any plans to improve or develop Loftus Road Stadium further or move to a new ground?
Alejandro Agag said the following:
- there are plans to "improve and not to move" at the current time.
- the plans were to "spend millions, actually" with regards to improving Loftus Road Stadium.
- that "we could change of course" to a new stadium, but that wasn't in the current plan.
- the VIP boxes will be made bigger and more luxurious by reducing the amount we currently have from 32 to 25.
- the VIP boxes are already sold out.
- the likes of Renault, Versace, Armani, Roberto Cavalli and others were all interested in these VIP boxes.
- Flavio Briatore wants to have catering from his restaurant brand Cipriani's involved and do "fancy things for the celebrities".
- the Club are currently in the process of seeking permission to build an extended cover over the stadium to prevent the fans from getting wet.
- the type of cover they want to go for will be transparent and allow them to further their sponsorship and advertising opportunities as they would be visible.
- how fast this happens depends on how quickly permission is granted.
- they are already tight on time to have this work started for the summer and if it slips any further they will lose a year on this plan.
- the toilets would be cleaned up and improved during the summer of next year.
- they will redecorate and paint the stadium during the summer of next year.
- in the medium to long term, especially if the club are still in the Championship, there is no reason to move to a new stadium.
- if we are getting full houses and have queues of 20,000 fans waiting outside to get in, then it would be logical to consider moving to a new stadium.
- it's not easy to move to a new stadium anyway.
- they are still investigating ways to expand Loftus Road Stadium.
- the Ellerslie Road stand can potentially be increased by 7,000 worth of additional seats, depending on planning permission which would allow them to build upwards.
- no work would be carried out until they could fill the stadium as there's no point if it's only half-full and that means there is no need currently.
- it would make sense to temporarily ground-share with another local team, like Fulham, while any stadium redevelopments were underway.
3e - What is the position with the Clubs' debts? Has the ABC loan been paid off?
Alejandro Agag said the following:
- that "the club debts are gone" and have been cleared, but the ABC loan still exists.
- the Board are currently still deciding on how to tackle the ABC loan.
- a decision on how to tackle it will be made within 2-3 months.
- that decision will be either getting a bank to pay back at a normal rate or to pay it off themselves.
- they will make their choice by 1st July which is when they have to sort this out by.
- the new Board and the Club are carrying out further investigations into how the ABC loan was set up and whether there is an evidence of malpractice.
- there is no intention to buy out the remaining smaller shareholders.
- Sarita Capital Investment Inc. and Bernie Ecclestone own 95% of the Club's shares between them.
- the remaining shares however may become diluted as capital increases. For example, that 5% may be dilute naturally to 3% over time.
- the EGM will stay as they are and the smaller shareholders are invited and welcome to attend them.
- that QPR own the ground, not Sarita Capital Investment Inc.
- Nick De Marco reported that the Board had instructed there to be a serious investigation into the background to the ABC loan and sale of the training ground to discover if there had been any financial impropriety.
Disabled Facilities
Stephen Dedridge said the following:
- that our disabled facilities were of a poor standard compared to other clubs and need to be improved.
- the poor standard was due to the age of our stadium and a lack of available funds.
- the designated area for wheelchairs is too close to the away fans which can be very intimidating and is a major concern.
- the Club needs to have a policy on disabled supporters in place and keep within the requirements of FA recommendations regarding DDA (Disability Discriminations Act).
- representatives from QPR 1st and the Official Supporters Club had already met with the Club to investigate what could be done to improve our disabled facilities.
- a second meeting between the Club and the representatives from QPR 1st and the Official Supporters Club has already been scheduled for January.
Alejandro Agag said the following:
- that they are "ready to spend money" on finding solutions and solving these issues.
- they take these things seriously and that John McDonald (Stadium Manager) should be consulted about these issues and it would be taken from there.
There was then a discussion about Club sponsorship during which Alejandro Agag made the following points:
- provided an example of looking through their contracts, of which there were 7 and removing any advertising around the stadium that no longer existed.
- they were surprised to find many still up that had no contract attached to them. These have been replaced with Coca-Cola advertising.
3f - Will there be more done to raise QPR's name in the local community?
Gianni Paladini said the following:
- the club had been praised by The Football League and the Daily Telegraph newspaper regarding the Club's work in this area.
General/Other:
- it was agreed in general that Andy Evans was doing a great job with "QPR in the community" but that it didn't get much publicity.
- there is a need to improve our relationships with the local press to help increase coverage.
- the reason it hadn't stretched to a wider area was due to an agreement between clubs which meant you could not work in boroughs that don't fall into your area.
Alejandro Agag said the following:
- the money that has been raised by the Official Supporters Club would continue to be better off going to our Youth set up.
- that raising some for both charity and some for the youth set up would also be fine.
- perhaps such monies should be used for the disabled supporters. - less money is needed for the Youth set up from Supporter Groups due to the investments planned by the Board in this area.
Spencer said the following:
- that we should attempt to focus on one charity for the whole season to maximise publicity.
- to do one local charity and one national charity.
3g - Are there plans to improve the Youth set up or start a Youth Academy?
Alejandro Agag said the following:
- the Imperial College which owns the training ground are working with us to cover the pitch.
- this will allow us to compete at the elite level.
- the club is committed to investing in the Youth team.
3h - Will it be possible to re-instate the very popular Open Day for supporters that used to take place? 3i - Can there be Junior Supporter days at the Training Ground?
Supporter’s representatives said the following:
- the "Open Day" had been going since the 70s.
- the players and staff were in attendance.
- there were sideshows, penalty shoot outs and other entertainment acts.
- there were opportunities for supporters to obtain autographs and have photographs taken with the players.
Pat said the following:
- the Junior Supporter days differed to the "Open Day" as they were specifically for children.
- the juniors were able to play against the players.
- there were sideshows with silly but fun games, like throwing wet sponges at the players.
- these events were stopped after the Club moved to a new training ground and a lack of funds.
Alejandro Agag said the following:
- it was "a very good idea" and felt such an event could be sponsored and could be done in pre-season.
- he will speak to the Commercial Director to ensure "we do it".
There was then a discussion about Open Training Sessions:
- an email needs to be sent to Caroline should anybody want to go to the Training Ground.
- the training sessions are no longer open to the public.
- the club needs to communicate this to the fans as this hasn't been made public knowledge.
- some people were not being allowed to use the toilets when the first team were training when they were there to watch the Youth team.
3j - When there is the next rise in season ticket prices, will there be any special offers/discounts for existing season ticket holders?
Alejandro Agag said the following:
- it's too early to answer this question.
- that Flavio Briatore was keen on doing something for a proportion of QPR's loyal long serving fans should the Club reach the Premiership.
- they recognise the loyal support is the soul and spirit of the club and want to ensure they remain part of the club.
- there's still a need to make money obviously, so there's a need to find the right balance.
Pat said the following:
- supporters were worried that season ticket prices would increase dramatically next year for the new Board to begin recouping their investment.
Alejandro Agag said the following:
- if that was the case then they'd have to double the prices or multiply them by 10 or 20 to make their money back.
- if there was a raise, then it would be around 10% or something "normal", but it was too early to say.
- stressed that sponsorship deals and not season ticket money was their strategy to generate revenue. Gianni Paladini said process should be similar to other London championship sides like Crystal Palace or Charlton
3k - Are there any plans to improve the toilet facilities?
- This item was already covered and discussed, therefore skipped.
3l - Are there any plans to do up/improve stock in the Club Shop?
Alejandro Agag said the following:
- there were definite plans and they have already spoken about a new range and brand for next season.
- it doesn't make any sense to change the existing stock during mid-season.
- that Flavio Briatore is super on this for expensive and cheap stuff. - they want to get QPR merchandise and gear into department stores and QPR stores.
- they intend to build a brand out of QPR.
- already looking into opportunities with stores in the new shopping centre at White City (Westfield London).
3m - Will it be possible for QPR fans to have any special deal for the British F1 Grand Prix?
Alejandro Agag said the following:
- he wasn't sure but would raise this with Bernie Ecclestone.
3n - What happened to Jude The Cat?
Pat said the following:
- that they were worried about Jude The Cat being banished.
- that Jude plays a large role in the identity of QPR with junior supporters.
- the club need to treat any change sensitively as it could upset sections of the fan base, however trivial it may seem.
- the junior supporters have just received Christmas cards from the Club with Jude on the front.
Alejandro Agag said the following:
- that they are very superstitious and worry about having a black cat as a mascot and don't want any bad luck.
- suggested that rather than banishing Jude The Cat, that he's rebranded in a different colour.
Gianni Paladini said the following:
- we could poll for suggestions on the official website.
All Other Business
- it was agreed that these meetings should continue to take place at least 3 times per year.
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #1 on Dec 1, 2008, 7:55am » | |
QPR1st Met Had Ali Russell speak at qpr1st's May 2008 AGM
http://www.qpr1st.co.uk/documents/qpr1st2008agm.pdf
EXCERPTS Ali Russell Presentation to QPR1st
".....Fan communication
The club is looking to set up quarterly meetings with reps from each fans’ group. They are looking to install a dedicated QPR fans’ group co-ordinator. He stated the need to build mutual trust and develop a longterm relationship with the fans."
OTHER EXCERPTS
....He spoke of the 4-year plan and how the objective last season was to stay up. And now the objective is to go up to the Premier League and read out a quote from Flavio Biatore
which was at the bottom of this particular part of his presentation “We don’t want to just
survive in the premier league – we want to be in the Champions League”.
He mentioned of building on foundations. That they are passionate about the Hoops and that he is disappointed about a number of red herrings being posted on websites (he spoke
of how he does know of/reads websites etc) and how they as a club are trying to communicate in a concise manner, purely by the official QPR website only when it comes to news etc. Though he did say there will always be stories of players talking to
people and speaking/leaking things/rumours.
When speaking of embracing traditions he said that they want to take the best of the past and take it with them/us into the future. The brand aspect will be modern and trendy, and the club infrastructure is changing. He mentioned how a huge amount of work is needed on the stadium but that only bits at a time can be done.
When moving on to talk about on-field activities, he spoke of how the club felt the need for an exciting young manager to take over after De Canio left, saying that Iain Dowie fits the bill because they looked for a personality in English football that knows the
division and has the respect of the players. There had been symbolic purchases regarding players (transfer window in January) and that Ramage and Cerny had been added to the
squad, saying that they will not go for players on silly money...."
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #2 on Dec 1, 2008, 8:10am » | |
At the End of May another meeting - But this was of fans groups meeting together; NOT of a meeting with the club
QPR fans meeting minutes
Thursday 05 Jun 2008 09:58:41 by LFW
QPR supporters from a variety of groups and websites met in Hammersmith at the weekend to discuss the recent rises in season ticket prices.
0 comments have been left on this story
Saturday 31st May 2008
Venue: Edwards Bar, Hammersmith
Attendees:
LSA - John Reid (Chair), Mark Dunbar, Steve Collins, Stephen Robertson, Micky Fitzgerald, Nathan Thompson, Luke Peppard, Bill Cox
FoQPR – Vic Stevenson, Spencer Schwartz
WATRBs – Peter Davies, Mayur Tailor
QPR 1st – Tracy Stent, Neil Jackson
OSC – Karen Hampshire
OSC & Disabled Supporters representative - Bev
AKUTRs – Dave Anderson
QPRdotorg (unofficial observer) – Alison Burgess
Apologies
Indyrs.co.uk, QPR Rivals, LoftforWords, QPRnet.com, QPRfansnet.com, Pat Harrison, Stephen Dedridge
http://www.clubfanzine.com/QPR/v2.showNews.php?id=11212
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #3 on Dec 1, 2008, 10:02am » | |
Sheila was appointed to the fans liaison role, was she not?
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #4 on Dec 1, 2008, 10:05am » | |
That's what I remember. I was looking for the actual item that said that. It's out there somewhere.
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #5 on Dec 2, 2008, 5:13pm » | |
And just posted on LFW
QPR1st November Report on
Trust meeting with the Club October
Big apologisies for not getting this out earlier. Nothing sinister about it just a series of unfortunate hiccups.
On behalf of the Supporters trust, Stephen Dedridge and Neil Dejyothin met with Ali Russell and Shelia Marson (Supporters Group Liasion Officer) to discuss progress made towards the supporters trust manifesto.
The manifesto is a list of indicators that have been set out by the supporters trust as a way of helping the club identify where it could be more responsive to the needs and concerns of supporters.
A key issue for supporters has of course been the increase in season ticket and match day prices. Whilst welcoming the recent announcement made by Amit Bhatti, the trust continue to support the 'One QPR' campaign and have agreed that future representation to the Club on this matter will be done via this united forum. For this reason, we requested that the ticket issue was not included on the agenda of this specific meeting to allow greater focus on other issues which have not been previously discussed.
In discussion with the club, the trust was able identify areas where some of the indicators in the manifesto had been met but also to identify areas where we believe further improvements could still be made.
Shelia Marson has been appointed as Supporters Group Liaison Officer. It was explained at the meeting this does not mean that Shelia should be the first point of call for general enquires from supporters. Instead supporters are advised to contact the relevant department. They should receive a reply within 21 days, hopefully sooner. If not they should contact Shelia or Ali. (If supporters are still experiencing problems communicating with the Club please let us know so we can address this).
Another Supporters Representative meeting will be held in December. Although the trust welcome these meetings, we are disappointed that the new owners of the club have still not met with supporters representatives. Ali agreed that the owners would be invited to the next supporters' representative meeting although he could not promise their attendance.
We asked about a fans forum and Ali suggested that this was something that could be discussed further at a supporters representative meeting.
White shorts will be back next season but club may bring back blue shorts another season.
Whilst many young fans miss Jude the Cat, it was acknowledged that at least another club mascot has now been introduced.
The trust is pleased that the Club has publicly affirmed no plans to change name or move stadium despite media talk.
The trust recognise that the stadium has been spruced up and is looking better than it did. The most significant improvements have been made in areas only accessed by a small minority of fans and whilst the trust appreciate the money brought in by corporate visitors to the Club, facilities for most fans remain poor and basically the same as they were before price increases. We will continue to campaign for improvements in this area.
The Big Screen is welcomed although we gave Ali feedback about the number and placement of adverts which need greater consideration.
There has been an increase in the number of seats for wheelchair users and an improved location, although we welcome feedback from our disabled members regarding how further improvements could be made. We were informed that Beth Demery will be the new disabled liaison officer.
We are pleased that the programme and the price of kit sponsorship has been kept at the same price. We also welcome the Free Family Open Day. We were also able to confirm that all profits from the Xmas 70s discos will go to the Club.
Football in the community has been expanded with double the number of kids accessing it (100.000)
Plans are being discussed by Gianni Paladini and Shelia regarding achieving Youth Academy.status.
New betting facilities will be introduced. The Ladbrooks deal was not favourable.
http://www.qpr1st.co.uk/main/newsarticle.asp?id=187
http://www.clubfanzine.com/QPR/v2.forum.posts.php?id_t=83451#2
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #6 on Dec 3, 2008, 9:18am » | |
Obviously a direct response to this posting 
As posted on Loftforwords
"Supporters reps are meeting with Club employees on Thursday. Unfortunately none of the Board of the Directors are able to make the meeting...
http://www.clubfanzine.com/QPR/v2.forum.posts.php?id_t=83375#27
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| | Re: Time - Past Time - For Fan/Club Meeting
« Reply #7 on Dec 3, 2008, 11:08am » | |
Amit Bhatia now attending.
There's them words.
"Shelia Marson has been appointed as Supporters Group Liaison Officer"
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